The Company’s employees play a crucial role in ensuring business success. Wherever possible, all necessary steps will be taken to ensure that employees are provided with the training they require to perform their duties effectively at all stages of employment.
The kinds of training that the Company provides falls into four broad categories: induction, on the job, in house, and external.
Whenever a new employee joins the Company, it is his or her line manager’s duty to ensure that he or she is given a proper introduction to the workplace, colleagues, facilities, duties, health and safety and other procedures.
Within the first few days of employment the line manager will assess the new employee’s training requirements and arrange for that training to be provided. Very often, the employee’s needs will be adequately met by a combination of on the job and related in house training. From time to time, however, it may be necessary to arrange external training.
The main purpose of the induction process is to enable a new employee to become productive as quickly and effectively as possible. Each induction process will be tailored to the individual employee.
Very often, new skills can be gained as part of on the job training by recently trained and/or more experienced colleagues. Employees will undergo this kind of training from time to time throughout their employment with the Company.
From time to time, the Company will bring outside trainers into the workplace and organize internal training courses. This form of training will often be triggered by the introduction of new equipment and working methods, and will be arranged when on the job training cannot be supplied.
External training may be provided in a variety of forms ranging from short courses of a few hours duration, through to lengthy courses leading to the award of qualifications.
Where necessary, the Company will arrange for employees to undertake external training where this cannot be provided in house.
Employees who undertake external training courses with significant cost implications will be required, before commencing the course, to sign an undertaking to repay a proportion of the costs of the course if they leave the Company’s employment within 12 months of the end of the course.
All Guarding Personnel deployed by Tiguan Security And Allied Services Pvt. Ltd undergo the basic Security Training Course which imparts the necessary skills to perform their duties with great efficiency and productivity. The training process is ongoing and progressive throughout the employee’s career to refresh and further develop their knowledge.
Our site specific training courses are designed after discussions with the client and assessing the training needs of the staff. The aim of these courses is to enhance the security skills of the security personnel and develop management skills in the supervisory and management staff.
The Training module covers:
Basics: Duties, responsibilities and performance of guarding personnel, post wise and unit wise instruction, code of conduct, dealing with people, alertness, courtesy, obedience and mannerism.
Trade related: Gate management, patrolling premises, search procedures, evacuation procedure, tackling emergencies, handing & taking over procedure, register maintenance & log book, handling of keys, ATM duty, Bank Security, handling CCTV & other security instruments.
Emergency: FIR, panchnama, first aid, fire prevention & control and disaster management.